Mercy, real name Dr Angela Ziegler, is the Swiss combat medic and support hero from Blizzard Entertainment's team shooter Overwatch, released in 2016 and voiced by Lucie Pohl. Her guardian-angel design, staff healing and resurrection ability made her one of the game's most recognisable characters. Short voice clips of her encouraging callouts spread through streams, montages and soundboards as players began using them outside matches. This arrival line stayed popular because it instantly signals help is coming, a meaning that works far beyond Overwatch itself.